Privacy Policy
Last updated: September 30, 2026
Apex Plumbing & Heating Ltd. (“Apex,” “we,” “us” or “our”) respects your privacy. This policy explains how we handle personal information collected through apexplumbingandheating.ca and enquiries submitted through our website.
Information We Collect
When you contact us, we collect the information you choose to provide, which may include your name, email address, phone number, company name and details about your enquiry or service needs.
Our website and hosting systems may also collect technical information, such as your IP address, browser type, pages requested and access times, to operate and protect the website.
Please do not submit payment information, passwords or other sensitive personal information through our contact form.
How We Use Your Information
We use personal information to:
- Respond to questions and service enquiries.
- Discuss, arrange and provide requested services.
- Maintain records of our communications.
- Operate, maintain and protect our website.
- Meet applicable legal obligations.
Submitting an enquiry does not subscribe you to a marketing mailing list.
Sharing Information
We do not sell personal information.
We may share information with service providers that help us operate our website, manage email or deliver requested services, where necessary for those purposes. We may also disclose information with your consent or where required or permitted by law.
Depending on the service providers used, information may be processed or stored outside Canada and may be subject to the laws of that jurisdiction.
Cookies and Third-Party Services
Our website may use cookies or similar technologies to support website functions and security. You can manage cookies through your browser settings, although disabling them may affect some website features.
Links to external websites are governed by those websites’ privacy policies.
Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy and applicable legal or recordkeeping requirements.
We use reasonable safeguards appropriate to the information we hold. However, no method of internet transmission or electronic storage is completely secure.
Your Choices and Rights
You may contact us to request access to or correction of your personal information, ask about our privacy practices, or withdraw consent to further use or disclosure, subject to legal or contractual restrictions. Withdrawing consent may limit our ability to respond to an enquiry or provide a requested service.
We may need to verify your identity before responding to a request. If we cannot fulfil a request, we will explain why, where permitted by law.
Policy Updates
We may update this policy to reflect changes to our practices or applicable requirements. The date above indicates when it was last updated.
Contact Us
For privacy questions, requests or concerns, please contact:
Apex Plumbing & Heating Ltd.
Attention: Privacy Contact
100 College Ave E
Regina, SK S4N 0V4
Email: jon@apexplumbingandheating.ca
Phone: (306) 789-2739